Shipping & Delivery
We process all orders within 1–2 business days. Shipping is handled from Germany (Konstanz).
🇩🇪 Germany
Free shipping from €100
DHL: €6.50 (2–5 days)
Express: €13.50 (1–3 days)
Express from €100: €5.50
🇪🇺 European Union
(incl. 🇫🇷 🇮🇹 🇪🇸 🇵🇱 & more countries)
No customs duties
Free shipping from €100
Shipping from €11.50
Express: €14.50 / from €100: €4.50
🇬🇧 United Kingdom
DHL Express (1–3 days)
Free from €100
Under €100: €14.50
Customs duties may apply from approx. £135
🇳🇴 Norway
Shipping from €16.50
Free from €240
Taxes & duties included (DDP)
🇨🇭 Switzerland & 🇱🇮 Liechtenstein
Free from CHF 100
Under CHF 100: CHF 12.50
No additional costs (incl. customs clearance)
🌍 International Shipping
Zone 1
🇦🇺 🇺🇸 🇨🇦 🇸🇬 🇰🇷 🇯🇵
Free from €180
Shipping: approx. €30–35
3–5 business days
Zone 2
All other countries worldwide
Free from €240
Shipping: approx. €40–45
4–6 business days
Note
For international deliveries, import duties or taxes may apply depending on the destination country, unless stated otherwise.
Frequently Asked Questions
Orders are processed within 1–2 business days. Delivery time varies depending on your location and is typically 1–5 business days (express) or 2–6 business days (standard).
Shipping within the EU is free for orders over €100. Different conditions may apply for international orders.
No customs duties apply within the EU. For deliveries outside the EU, import duties or taxes may apply depending on the destination country.
You can withdraw from your order within 14 days. Please return the goods to our return address. Further details can be found in our withdrawal policy.
Refunds are issued within 14 days after receiving your withdrawal notice, but no later than after the returned goods have been received.
We accept credit card (Visa, Mastercard, American Express), Shop Pay, Apple Pay, Google Pay, UnionPay and PayPal.
Our products stand for high quality, intense pigmentation and carefully developed formulas with a strong focus on performance and design.
We have a zero-tolerance policy towards animal testing. Our products are vegan and formulated without animal-derived ingredients. In addition, we consciously avoid certain ingredients such as talc.
Full ingredient lists are transparently available on each product page.
You can reach us anytime via email at info@epicbeauty-shop.com or through our social media channels.
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🌱 talk-free
100% talc-free – for a gentle and comfortable feel on the skin.
✨ Highly pigmented
Highly concentrated pigments for an intense color experience.
💖 Attention to detail
Created with love—down to the smallest detail.
📦 Super fast & secure
Fast delivery & securely packaged.
💫 Support with a Heart
Because personal support is important to us.
🐰 vegan
All of our products are vegan and are never tested on animals.
