Withdrawal & Returns
Withdrawal & Returns
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
Withdrawal Period
The withdrawal period is 14 days from the day on which you or a third party named by you received the goods.
How to Withdraw
To exercise your right of withdrawal, please send us a clear statement by email or post:
Monolith Shop GmbH
c/o Südkurier Medienhaus GmbH
Max-Stromeyer-Strasse 178
78467 Konstanz
Germany
Email: info@epicbeauty-shop.com
You may use our withdrawal form (optional).
Returns
Please return the goods within 14 days after your withdrawal.
Return Address
EPIC BEAUTY – Returns
Monolith Shop GmbH
c/o Südkurier Medienhaus GmbH
Max-Stromeyer-Strasse 178
78467 Konstanz
Germany
You are responsible for the direct costs of returning the goods.
Refunds
We will refund all payments received from you, including standard delivery costs, within 14 days after receiving your withdrawal notice.
The refund will be made using the same payment method that you used for the original transaction.
We may withhold the refund until we have received the returned goods or you have provided proof of return shipment, whichever occurs first.
Important Note
The right of withdrawal does not apply to sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed.
